Twitter has been around for a while now and although there are 1001 ‘Social Networking’ and ‘Twitter’ seminars available on the internet, I still bump into at least one person a day who asks me ‘What should I do with Twitter?”  After speaking to them for just five minutes you can soon realise there are a few basic questions most people have:

Twitter Common Questions

• What is Twitter?
• How should I or my company use Twitter?
• How am I going to benefit from Twitter?
• How do I monitor everything that goes on with Twitter?
• When will I get the time to post, what do you call them ‘tweets’?
• Finally…does Twitter work?

These are all fairly valid questions and from what I can see obviously there are many out there that still aren’t sure what to really do with it.  An easy answer for a web consultant is to say, ‘Let us look at it case by case (which is true), as every client, goal and business is different’.  However, even before that there are a few quick actions that will pay off later:

1. Even though you do not know what Twitter is, bite the bullet…just sign up and reserve your business name and/or main service keyword, then you can just sit on it.  You can do this by going to: www.twitter.com – no need any other software.
2. If  unsure about whether you’re interested in Twitter, maybe create a second account and start to ‘play’
3. Sign-up, do what is call ‘follow’ people (all this does is allow you to read their mini-posts) and then comment or reply if you want to.
4. That is it just ‘Play’, for at least 30 days!

Having dived into Twitter, not expecting anything, then speak to your web consultant and ask the questions above.  Also get ready to have a bigger discussion on Social Networking and how it can or sometimes cannot be good for business.  So in answer to the number one questions I always get “What should I do with Twitter?”, bite the bullet, sign up, ‘play’ and expect nothing, then let’s chat!

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